Hiring a roofing contractor in San Antonio isn’t something most homeowners do every day, but when the time comes, it’s a decision that can have long-lasting consequences.
Whether you’re repairing storm damage, replacing an aging roof, or upgrading for better energy efficiency, choosing the right roofing contractor is critical to protecting your home and your budget.
Unfortunately, many homeowners rush the hiring process and make costly mistakes, which can lead to shoddy workmanship, unexpected expenses, or even legal trouble.
And in a city like San Antonio, where scorching sun, heavy rains, and hailstorms can take a toll on roofs, cutting corners can quickly turn into a disaster.
In this article, we’ll walk you through the most common mistakes people make when hiring a roofing contractor in San Antonio, and how to avoid them. If you want peace of mind and a job done right, this guide is for you.
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Mistake #1: Failing to Check Local References and Reviews
There are a lot of roofing contractors in San Antonio, and they’re not all equal. With a quick Google search, you can find countless companies claiming to be the best in the business. But how can you truly be sure?
One way is by checking local references and reviews. This will give you an idea of a contractor’s reputation within your community and their track record with previous clients. Don’t just rely on testimonials on their website, as those can easily be cherry-picked.
Instead, ask for references from people in your neighborhood or check online review sites such as Yelp or Google. Look for consistent ratings and comments, both positive and negative, to get a well-rounded understanding of the contractor’s work.
M&M Roofing, Siding, and Windows has been serving San Antonio customers for more than 40 years, and we have more than 1,000 positive customer reviews. You can be sure that you’re in good hands when you work with us.
Mistake #2: Choosing the Cheapest Bid
If you’re on a budget, you might be tempted to take the contractor that gives you the cheapest bid. This is almost always a mistake. While it might save you money upfront, it can end up costing you more in the long run if the work is not done properly.
Cheaper bids often mean lower quality materials and less experienced workers. This can result in a poor-quality job that will need to be fixed or redone sooner than expected. Additionally, some contractors may give a low bid initially but add on extra costs once the project has started.
Instead of choosing solely based on price, consider the overall value and reputation of the contractor. Look at their past work and read reviews from previous customers to get an idea of their quality and reliability.
If you choose to work with M&M Roofing, Siding, and Windows, we probably won’t be the cheapest bid. That’s intentional. We pride ourselves on our craftsmanship and customer satisfaction, and we believe that is reflected in the value we provide.
Mistake #3: Not Getting a Written Contract
If you hire a roofing contractor in San Antonio, it’s absolutely essential that you get a written contract. This contract should outline the scope of work, materials and labor costs, payment schedule, start and end dates, warranties, and any other important details.
Without a written contract, you leave yourself vulnerable to potential disputes or changes in the agreed-upon terms. Make sure both parties sign the contract before any work begins to ensure that everyone is on the same page.
In addition to protecting yourself legally, having a written contract also helps ensure that all aspects of the project are clearly communicated and understood by both parties. This can prevent misunderstandings or miscommunication down the line.
Mistake #4: Ignoring the Roofing Contractor’s Local Experience
When bad weather blows through San Antonio, storm chaser roofing contractors will often show up, offering to fix damage to your roof. Working with these types of contractors is generally a mistake. It’s better to hire a roofing contractor who’s local to San Antonio.
They will have a better understanding of the weather patterns, building codes, and materials that are best suited for the area.
For example, a local San Antonio roofing contractor could help you decide whether it’s better to install asphalt shingles on your roof or metal. They will also be familiar with the specific challenges and risks associated with roofing in San Antonio, such as hailstorms and high winds.
In addition to their expertise, hiring a local contractor also means you can easily reach them for any future maintenance or repairs needed.
M&M Roofing, Siding, and Windows has completed many, many roofing repairs and installation jobs in San Antonio. In fact, you can see the local work we’ve done on this map.
Mistake #5: Paying Too Much Upfront
Another common mistake homeowners make when hiring a roofing contractor is paying too much money up front. While it’s understandable to want to see progress and trust your contractor, it’s important to never pay the full amount before the work is completed.
It’s standard practice for contractors to request a deposit, usually between 10-20% of the total cost, before starting the project. This ensures that they have enough funds to purchase materials and cover initial costs.
M&M Roofing, Siding, and Windows does not require ANY money up front. You only pay us when the job is complete and you’re totally satisfied. We have a proven track record of delivering high-quality work and always prioritize customer satisfaction.
In addition to not requiring a deposit, we also offer financing options for our customers. This allows for more flexibility in terms of budgeting and ensures that you can get the necessary home improvements without breaking the bank.
Mistake #6: Not Understanding the Warranty
When you have a new roof installed in San Antonio, you usually get two warranties. One is from the manufacturer of the roofing materials, while the other is from your contractor. It is important to thoroughly understand both warranties and what they cover.
The manufacturer’s warranty typically covers defects in the materials used for a certain period of time, usually between 15-30 years. This means that if there are any issues with the quality or performance of the materials, you may be able to get them replaced at no cost.
However, it’s important to note that this warranty may not cover damage caused by severe weather conditions or improper installation.
On the other hand, your contractor’s warranty covers their workmanship and installation of the roof. M&M Roofing, Siding, and Windows offers a lifetime warranty on all new roof installations. We promise that you will be satisfied with the quality of your roof. If, for any reason, you’re not satisfied, we’ll come back and make it right. That’s our promise.
Mistake #7: Overlooking Communication and Professionalism
It’s important to have open and clear communication with your roofing contractor. This includes discussing the project timeline, budget, materials used, and any concerns or questions you may have. A professional roofing company will keep you updated throughout the entire process and address any issues promptly.
Here are some tips for communicating with your San Antonio roofing contractor:
- Clearly state your expectations from the beginning of the project.
- Keep all communication in writing (emails, texts, written contracts) to avoid misunderstandings.
- Ask for updates on the progress of the project and be proactive in addressing any concerns.
- Be respectful and courteous when communicating with your contractor.
- Communicate any changes or modifications to the project as soon as possible.
If your contractor doesn’t respond to your calls, gives you evasive answers, or doesn’t have a physical business address, those are all red flags.
Mistake #9: Skipping the Final Inspection
Don’t make the mistake of skipping the final inspection before making the final payment to your contractor. This is your last chance to catch any remaining issues or mistakes and have them fixed before it’s too late.
- Schedule a final walkthrough with your contractor and carefully inspect all completed work.
- Take note of any areas that need to be addressed and communicate them clearly to your contractor.
- Don’t make the final payment until all issues have been resolved to your satisfaction.
If you need a new roof or need to repair your roof, give us a call for a free roof inspection!
Final Thoughts
Your roof is one of the most important parts of your home, and hiring the right roofing contractor in San Antonio is the key to protecting it.
Take your time, ask the right questions, and don’t be afraid to walk away from a contractor who doesn’t meet your standards. A reputable roofing professional will be transparent, experienced, and committed to quality work.
If you are in need of a new roof or roof repair, M&M Roofing, Siding, and Windows would love to help. Contact our San Antonio office today, and we’ll send out one of our roofing experts to perform a FREE roof inspection.
The expert will perform a detailed inspection of your roof, noting all issues. Once the inspection is complete, they will present you with their findings and provide some recommended next steps.
We can’t wait to hear from you!
M&M Roofing, Siding, and Windows has been serving San Antonio homeowners for over 40 years. Call us or complete the request form to schedule a FREE roof inspection and consultation.
